About Us
Everything we do has exceptional customer service at heart
There are a wide range of services that we can offer you and your business however our over arching principles are always...
We will work collaboratively with you and your team(s) in advance to fully understand your business needs and requirements
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Everything we do will be followed up as part of the package. This will be based on your needs but could range from follow up reviews, ongoing coaching support or adherence checks
Any service we provide will be of the highest quality and bespoke to your business' needs. Services can be delivered via any method that works including remotely, face to face and documentation
Everything we do will be followed up as part of the package. This will be based on your needs but could range from follow up reviews, ongoing coaching support or adherence checks
DOUGLAS MACNAUGHTON
Founded by Douglas Macnaughton in 2020 as a reaction to the challenges caused by the COVID-19 pandemic he drew on more than 20 years experience managing customer service teams and services across diverse sectors. In conjunction with the expertise of other contacts we can offer a wide range of specialised support
FRANCINE SMITH
Joined by Francine Smith who brings 10 years worth of expert skills and experiences with virtual PA services. Having offered customer service, admin and PA services in transport, hospitality and tech Fran has a lot of help and support to offer