Confident and self-motivated with a real focus on results. Quick thinking and thrives in a fast paced, ever changing environment. Complete Customer focus on everything I do. Career spent in the digital/SaaS space with a strong track record of success, but also 100% open to learning new skills and facing new challenges.
Excellent communicator; the glue that holds projects together and the energy that pushes them forwards. Works collaboratively and exceptional at building relationships. Very organised and demonstrable attention to detail. Passionate about solving problems and delivering solutions.
CV Douglas Macnaughton March 2024 (pdf)
DownloadA brief summary of the skills I've developed over time
"Dougie is a hard-working and professional individual whom I had the pleasure of working with for a number of projects with high-profile customers where he was the project manager and I was the business analyst. He is always willing to go the extra mile, and always eager to work through any issues to get to a good resolution making sure the clients are happy and kept informed of progress. I enjoyed working with Dougie and would definitely work with him again; I would definitely recommend Dougie as someone you want on your team."
"I've had the privilege of working both under Dougie as he was my manager at trainline.com, but also with Connect Assist working in Solutions Delivery. Dougie was always professional, went above and beyond to ensure smooth delivery and keep clients happy; regardless of the role or company we worked together. No matter the role, Dougie will ensure expectations are exceeded and has a natural talent for turning those troublesome customers into brand advocates!"
"Douglas brings his passion, straight forward approach and good humour to everything he does, Working for him, it was clear what was expected of me, and I always felt supported."